Austrian Grey
Description
This is a high quality and durable jacket. It is an investment for life. Product handcrafted in Spain.
Care: Hand wash with cold water.
If you wash it in the washing machine: You must have a delicate programme (wools). The washing machine must be full of clothes, so that when the clothes are turned inside out, they do not shake too much. The water must be cold. You cannot wash with warm water to prevent shrinkage. It is very important not to add fabric softener. Only wash with neutral soap. You can spin at low revolutions so that the clothes do not get too wet and heavy.
Finally, it is important not to hang clothes after washing, but to hang them horizontally so that the weight of the water does not deform them.
Handmade in Spain
Frambuã is a “handmade in Spain” brand that aims to reach and stay in your closets with the Easy-Chic concept.
Shipping and Returns
Shipping
Shipping costs are calculated on the final payment screen based on your location and the products selected. Discover our fast shipping options.
Free Changes
Don't worry if you don't get the size right, because both the first size change and the first model change are free, and we will take care of making the change. We will pick up the order at your home and send you the new one. For changes you can write to us at info@frambua.com or call us at 677810503.
Returns
You can return the product without any problem, and the amount of the same will be refunded, provided that the return is made within 15 days from when the order has been delivered to the transport agency (MRW). The only cost is that the customer will be responsible for the return shipping costs.
Doubts about the size
Sometimes you may receive a size and you are not sure if that size is right for you or if it is a bigger or smaller size. Don't worry, we will send you the second pair so you can try on both sizes and confirm your size. Once you have decided on the size, we will pick up the remaining pair at your home. Why do we do this? Because we want you to choose the right size and enjoy your purchase to the fullest. To request the second pair, you can write to us at info@frambua.com or call us at 677810503.
Personalized Service
Fast Shipping
Our shipments are processed within 24-48 hours from the moment we process your order so you can enjoy your purchase as soon as possible.
Order Tracking
Once you have placed your order, you will receive a tracking code so that you know at all times where your package is.
Contact us
If you have any questions, we are here to help you quickly. Our customer service is available from Monday to Friday from 10:00 to 18:00.